Fundamentals of Business Intelligence (FBI) Practice Exam

A team ignores accountability for failures and focuses on future deliverables. What dysfunction are they exhibiting?

1. Fear of Conflict

2. Lack of Trust

3. Avoidance of Accountability

4. Inattention to Results

The correct answer is: Avoidance of Accountability

The behavior described in the question reflects a clear avoidance of accountability. When a team ignores accountability for their failures, it indicates that they are not willing to take responsibility for the outcomes of their actions or decisions. Instead of addressing past mistakes and learning from them, they shift their attention solely to future deliverables, which can lead to recurring issues and an unaddressed foundation of problems within their processes. Avoidance of accountability can stymie growth and improvement because it prevents honest discussions about what went wrong and how the team can enhance their performance. This dysfunction can ultimately erode team dynamics and trust, as members may start to feel that there are no consequences for poor decisions or a lack of effort, leading them to disengage further from their responsibilities. In contrast, fostering a culture that welcomes accountability allows teams to openly discuss failures and successes, promoting a healthier environment for collaboration and continuous improvement.